Crew Member

McDonald's

Dublin

18/05/2018

Job Details

Job Requirements

 
What I Do
•Deliver hot fresh food, in a clean and friendly restaurant, giving customers a great experience each visit, every time
•Consistently deliver the highest standards of quality, service and cleanliness in the restaurant
•Provide friendly, fast and accurate service

 
Deliver A Great Customer Experience
•Prepare the customer’s meal with care and respect – give your customers gold standard food and drink every time 
•Make it special – be welcoming, personalise your comments and connect with your customers 
•Make it genuine – give the customer your full attention, smile, use eye contact and body language that is enthusiastic and energetic 
•Adapt to each customer’s needs – give them an individual experience that exceeds their expectations, e.g.: 
o Be patient with customers who need help, offer to explain the menu 
o Get to know regular customers and treat them individually 
o Use positive gestures, e.g. offer to clear trays, help parents with pushchairs or make a child’s visit special 
•Use initiative and confidence when interacting with customers 
•Answer customer queries confidently and professionally – keep up-to-date with knowledge on our food and promotions 
•Treat all customers and colleagues with courtesy and respect 
•Work as a supportive team member 

McDonald's is an equal opportunities employer.

 
Quality, Service & Cleanliness
• Complete tasks and activities in line with training, company guidelines and management direction 
• Adhere to McDonald’s standards of quality, service and cleanliness 
• Follow all workplace safety, security and food hygiene procedures 
• Follow our guidelines and take pride in your personal appearance 
•Take responsibility for your training in all areas; look for opportunities to improve and develop

 

How to Apply


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