Account Manager - Corporate Travel

Job Description

 Account Manager - Fixed Term Contract 2 years

Part time role (30 hours) week - based in Dublin, Ireland

As an Account Manager you will be responsible for managing all aspects of your assigned client portfolio to include client retention, contract negotiation, new business implementation and business consolidation, upselling  of  BCD and supplier products and services, financials (budgets, billing, payment and profitability), business planning and reviews, establishing relationships with key decision makers in multiple regions, staff development, business continuance and escalation of operational issues.

 

Your focus will be:

 ·        Working with your multinational customer base to establish the business objectives of their travel programme

• Consulting with your customer to develop an on-line adoption plan to meet their needs and budget goals
• Managing account profitability by reviewing monthly income statements and taking action as appropriate
•          Assisting your clients with negotiation of profitable vendor contracts
• Interfacing with key contacts at client sites to build multi-level relationships within their organisation 
• Conducting account reviews to schedule
• Overseeing the implementation of new business, working closely with national implementation teams to ensure customer expectations are met
• Conducting annual client satisfaction survey and then recommending improvements or business changes if appropriate

Your profile:

•    Previous Account Management experience gained at a TMC/corporate travel sector

 ·     Extensive knowledge of the corporate travel industry products/technology  is required

• Knowledge of accounting and financial analysis 
• Experience in contract management 
• Knowledge of corporate travel pricing and industry products
• Effective negotiation skills and decision making skills
• Ability to work independently, developing strategies and action plans for implementation of goals and objectives
• Experience assisting with new business/account implementations and upselling
• Knowledge of MS Office - word processing, spread sheets, presentations, email software required.

 

What we offer you

This is an exciting opportunity within an international company. You'll be working with a great team of industry experts. And we offer you a competitive salary, training, career development and a dynamic working environment. 

Your work location

This role can be home-based within the UK,  but you will be required to work from our London Head Office and other BCD Travel offices and client sites whenever necessary.

How to apply

Is this your next career move? Don't wait any longer. Register now at our careers centre if you've not already done so. Upload your CV and ideally a brief covering letter too.

Get to know us

BCD Travel helps companies make the most of what they spend on travel. For travellers, this means keeping them safe and productive, and equipping them to make good choices on the road. For travel and procurement managers, it means advising them on how to grow the value of their travel program. For executives, we ensure that the travel program supports company objectives. In short, we help our clients travel smart and achieve more. We make this happen in 108 countries with almost 13,000 creative, committed and experienced people. And it's how we maintain the industry's most consistent client retention rate (95% over the past 10 years), with 2016 sales of US$24.6 billion.

And to stay informed about new career opportunities at BCD Travel

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You must have the right to live and work in the Ireland for this role.