Administrator

Job Description

Overall Purpose
To process the hire and/or sales transactions in a manner that meets the requirements of both the customer and the depot. To provide full support to the Branch Manager and Hire & Sales Controller in all areas.

Job Content

• To ensure that the hire and/or sales transactions are processed both accurately and timely, in accordance with procedure and that all paperwork is filed with the relevant documentation.
• To ensure that the collection notes and checker tickets are raised at the correct time and then passed on to the Hire & Sales Controller once the equipment has been collected and checked into the depot.
• To deal with all customer queries in a pleasant and efficient manner.
• To quote transport charges as per the Divisions pricing policy and to maximise where possible the number of delivery and collections carried out by each vehicle whilst avoiding having to hire additional transport where possible.
• To produce hire/sale quotations for customers in line with the Branch Managers requirements and to follow up until converted into either a won or lost order.
• To participate in stock takes as and when and to input the results of the stock take.
• To carry out any project work as directed by the Branch Manager or the Hire & Sales Controller e. g mailshots and telesales.
• To work closely with the Hire & Sales Controller to ensure the timely resolution of invoice queries.
• To provide cover for the Hire & Sales Controller during periods of holiday or absence.
• To abide by Actavo's procedure manuals and policies at all times.
• To ensure that all stock movements are accurately and correctly documented.
• To ensure that returns, including weekly stock returns, are completed accurately.

Level of Responsibility
The Administrator will liaise with the Hire & Sales Controller and ensure that all procedures are carried out correctly.

Permanent