Conference & Banqueting Manager – 4* Hotel Galway

Our Client in Galway is currently seeking an experienced conference and banqueting manager to effectively coordinate this very busy department.The ideal candidate will be very well presented, have a professional demeanour and have excellent communication and guest relations skills. A high level of interdepartmental coordination will be required as well as dealing with issues in real time as they arise or as client specifications change.

 

DUTIES:

• To carry out all management duties as per the agreed standards.
• To take control and responsibility during Management shifts.
• To manage all allocated functions & conferences in the hotel.
• To work Duty manager shifts as scheduled
• Assist in other departments as requested
• To be responsible for all the day to day queries, complaints or problems that arise in the hotel.
• To ensure the highest level of customer care is practised at all times.
• To assist with the training of employees where necessary.
• Constant communication with sales department to forecast future business and plan effectively
• To monitor the hotel function sheets and bookings on the reservation system and familiarise yourself with all additions and changes.
• To deal with all complaints in a courteous and efficient manner and in line with policy and procedure and to follow up accordingly.
• To attend the weekly heads of department meetings.

 

 

THE CANDIDATE:

• Possess a professional demeanour , well presented with an excellent manner and guest focused personality
• Technically savvy and aware of all state of the art conference equipment and set up
• Demonstrate the highest level of courteous and efficient service ensuring all guests feel welcome and that their needs are attended to during their stay
• Excellent communication skills and ability to build relationships with all staff
• Building long term relationships and rapport with all guests and increasing return business sales
• Have a working knowledge of all hotel departments
• Come from a strong Hotel Background in 4*/5* Hotels
• 2-3 Years Prior experience at a supervisory or management in banqueting and events
• Love working in the industry and focused on a long term career in hotel operational management
• Calm under pressure and be able to deal with difficult situations as they arise with excellent problem solving skills
• Have knowledge of the local area and be able to direct guests to all points of interests
• Be an ambassador for the property both internally and externally – seeking to promote the property whenever possible
• Be very proficient in hot soft and Microsoft Office and a hotel qualification is strongly desired
• Have fluent English

 

The Noel Group is delighted to accept applications for this fantastic role but politely requests to receive applications only from suitably qualified managers.

Please reply in complete confidence with an up to date CV and two referees for an immediate consideration

We thank you applying for this position currently being sourced by The Noel Group. Please apply with a current up to date CV to also include the name, contact and number of two referees for registration purposes.

All candidates MUST have legal status to work in Ireland as no work permits are issued by the Irish government for this particular position.

National Recruitment Federation Awards – Multi Award Winner

NRF Hospitality & Events Agency of the year 2016

View all our vacancies on www.noelgroup.ie

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