Credit Control Administrator Temporary




Job Details

Job Requirements

Role Purpose

To support the Credit Control Manager in providing a professional credit control service to the business whilst providing accurate, timely and relevant information.

Key Activities

  • Responsible for ensuring our debtors policy is adhered to at all times
  • Responsible for ensuring that customers adhere to their agreed payment terms
  • Employing collection techniques as appropriate, including letters, phone calls and stop lists
  • Phone customers daily regarding overdue payment
  • Update Sales Managers weekly re High Risk accounts along with actions required in order to reduce exposure
  • Reconciliation of national accounts weekly/monthly
  • Production of weekly reports for management on overdue balances and bad debt provision (Excel)
  • Ensure all relevant SOP`s are adhered to without exception
  • Maintain good communication with sales team, keeping them informed and enlisting their help when appropriate
  • Management of internal accounts
  • Handles all customer queries re credit control issues
  • Allocating customer payments to debtors` accounts
  • Creating direct debit files and submission to bank - advising customers of amounts to be lifted

Health & Safety

Under the 2005 Safety, Health & Welfare at Work Act, employees are responsible for their own health, safety and well-being. Employees must comply with requirements as specified under the 2005 Health and Welfare at Work Act. And must :

  • Attend training and undergo such assessment as may be necessary
  • Report accidents and incidents to their manager


  • Excellent communication, interpersonal and influencing skills
  • Excellent business acumen and numerical ability
  • Excellent communication and interpersonal skills with confidence to liaise with customers and colleagues
  • Excellent planning, organization and prioritization skills
  • Ability to work on own initiative and engage fully with cross functional teams
  • Strong customer focus
  • Highly systems oriented and literate
  • Deadline focused with the ability to prioritize tasks


  • At least three years` experience working within a Credit Control/ Administration environment



How to Apply

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