Revenue, Front Office, Hr: Front Office Manager

This busy 4* Limerick City Hotel is looking for an experienced Front Office Manager to take on the responsibility for the overall co-ordination of reception and ensure that the targeted occupancies, profitability and standards are optimised.

MAIN DUTIES AND RESPONSIBILITIE INCLUDE:

Take full responsibility for the Front Office Department.

Ensure all standards in the department are followed in line with Standard Operating Procedures.

Implement all training within the Front Office Department.

Assist in the recruitment & development of the Front Office Team.

Ensure that all team members on duty follow the required procedures during their shift and delegate tasks within the team.

Maximise in-house selling whenever possible and maintain an awareness of all sales and up-selling opportunities.

Follow through on all Human Resources Policies & Procedures.

Adhere to regulations in respect of health & safety.

REQUIREMENTS & EXPERIENCE

The ideal candidate must have several years experience on a Front Desk in a similar size property. They must possess excellent interpersonal communication skills with a strong customer service background. The suitable candidate must have the ability to operate in an organised and methodical fashion. Knowledge of Opera Reservations Management System is essential.

 

€30k - 35k